Shipping policy

At Mom&PopCouture, we strive to get your orders to you as quickly and reliably as possible. Please read this policy carefully to understand our shipping processes, timelines, and terms.

Order Processing Time All orders are processed within [1-3 business days] after payment confirmation (Monday to Friday, excluding holidays). During peak periods (e.g., holidays), processing times may be slightly longer. You will receive an order confirmation email immediately and a shipping notification with tracking details once your order ships.

Shipping Methods and Costs We offer the following shipping options (rates calculated at checkout based on your location and order details):

  • Standard Shipping: [e.g., $5.99 or FREE on orders over $50] – Estimated delivery: [5-10 business days]
  • Express Shipping: [e.g., $12.99] – Estimated delivery: [2-5 business days]
  • [Other options, e.g., Overnight, Local Pickup]

Shipping costs are based on weight, dimensions, and destination. We partner with reliable carriers such as [USPS, UPS, FedEx, DHL, etc.]. Actual delivery times may vary due to carrier performance, weather, or customs delays.

Domestic Shipping We ship to all addresses within [Your Country or specific regions, e.g., the United States]. Free shipping is available on orders over [threshold, e.g., $75].

International Shipping We ship to select international destinations. International orders may incur additional customs duties, taxes, and import fees, which are the responsibility of the recipient and are not included in the shipping cost. Delivery times for international orders typically range from [7-21 business days]. Some countries may have shipping restrictions—please check at checkout.

Tracking A tracking number will be provided via email once your order ships. You can track your package directly through the carrier’s website. Please allow [X business days] after receiving the tracking number for updates to appear.

Shipping Delays and Issues While we do our best to meet estimated delivery times, we are not responsible for delays caused by carriers, customs, or unforeseen events. If your order has not arrived within [e.g., 30 days] of the estimated delivery date, please contact us at mchugani@hotmail.com with your order number for assistance.

Damaged or Lost Shipments If your package arrives damaged, please report it within [e.g., 48 hours] with photos. For lost packages, we will work with the carrier to investigate. Refunds or replacements will be issued in accordance with our [Return/Refund Policy].

Changes to Orders Once an order has been processed and shipped, we cannot modify or cancel it. Please double-check your shipping address before placing your order.

Contact Us For any shipping-related questions, please email us at mchugani@hotmail.com or use our contact form. We aim to respond within [24-48 hours] during business days.

Thank you for shopping with Mom&PopCouture!